I rent a device but I am going to stop studying. What are my options?

Primary and Secondary Education (K12) + Higher Education and Universities (HED)

Option 1: Keep the Laptop for the Remaining Rental Term

You choose to keep the laptop and pay the remaining rental amount in a single payment. No early termination fee is due. You will continue to benefit from our service and support until the end of the contract.

To-do: back up your files, ask the school to disconnect the device, and reset the laptop to its factory settings.

Option 2: Return the Laptop (Terminate the Rental Agreement)

You can register the laptop for return through MySignpost.

Enter the email address you used when placing the order. You will then receive an email with a link to our portal, where you can select the device you wish to return.

Our technician will then collect and inspect the laptop. If the device has any damage that requires repair, a fixed repair fee will be charged for each case of damage.

Once the device has arrived at our headquarters in Lokeren, we will prepare the final settlement, including any early termination fee.

Option 3: Continue the Rental Agreement

Nothing changes. The monthly rental payments will continue as agreed. The device remains in use.

To-do: create a backup, ask the school to disconnect the device, and reset the laptop.

Purchased the laptop? Then the student keeps the device, including service and support. For a smooth transition: create a backup, ask the school to disconnect the device, and reset the laptop to its factory settings.

Please note:

Will payments continue to be deducted after leaving school?

This is possible as long as the device has not been officially returned and processed administratively.