What should I do in case of laptop theft?

Depending on the circumstances, different rules apply. Below you can find what is and is not covered by the insurance, and how to request a replacement device.

• Theft with forced entry or under threat

Report the incident to the police and upload the police report via this link. After payment of the fixed repair fee, you will receive a replacement device.

• Loss or theft without forced entry or threat

See article: I have lost my device. What now?