I want to cancel my order before I have received my device. What are my options?

Primary and Secondary Education (K12) + Higher Education and Universities (HED)

As long as the device has not yet entered production, the order can be canceled free of charge.
Please report this through the usual support channels.

If production has already started, the return policy that applies upon delivery will apply. See also the article: “I have received my device but would like to cancel my purchase. Is that possible?”