What are the average repair times?

Educational Institutions

Repairs are carried out as quickly as possible once the necessary parts are available and a technician can be scheduled.

The exact turnaround time depends on the nature of the defect, parts availability, and scheduling.

Please check the ticket status for the most up-to-date information on the progress of your repair.

Primary and Secondary Education (K12) + Higher Education and Universities (HED)

Repairs are carried out as quickly as possible once the necessary parts are available and a technician can be scheduled.

The exact turnaround time depends on the nature of the defect, parts availability, and scheduling.

Please note that repairs not covered under warranty will only be carried out after the repair fee has been paid.