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Product Information
Which laptops are powerful enough for AI applications? Where can I find the hardware hashes of the devices?
Repairs & Services
How do I open a ticket for a device whose warranty has expired? How much do I have to pay for a repair? Why are repair costs sometimes 0 euros and sometimes not? Water or another liquid was spilled on a device. What now? How can I format a computer and reinstall Windows? Why set billing and repair locations?
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My Account & User Portal
What is MySignpost? What is visible in MySignpost? Which imaging options are available? How do I manage software and updates on student laptops with Intune? The account on the laptop is blocked. What now? I want to suggest a new feature for M4S. How do I do that?
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Payment
A parent has lost their rental agreement. Where can it be found? Can I have an invoice issued to my company?
Delivery
What is the current location of the laptop and when can a new delivery be scheduled?

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